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Computer Spy Monitor Keylogger FAQ

About Computer Spy Monitor Keylogger
What is Computer Spy Monitor Keylogger
What can Computer Spy Monitor Keylogger do for you
Purchase FAQ
How do I order the produce online
What payment methods are accepted
How long is the lead-time
How to get the updated versions after I purchase the program
How to get the related technical support
Registration and Installation FAQ
Why should I register
How do I get my registration code
Why do you need my machine code
What is my machine code? Where can I find it
How to uninstall the trial version
How to get a full version of Computer Spy Monitor Keylogger
Why doesnt my registration code work
Using FAQ

How do I check if the software is monitoring?
Will it affect the computer speed when it runs?
I can not find Myss.exe, where is it?
Is Myss detectable by others using my PC?
How to stop monitoring?
How to restart monitoring after stopping monitoring?
Why does the program only capture screens or log keystroke?
I register this program with one PC, but I want to monitor another PC, is that OK?
Is there any hotkey to make the software visible?
What should I do when this program is locked up by anti-virus programs or security protector?

Computer Spy Monitor Keylogger FAQ

  Q: What is Computer Spy Monitor Keylogger?
    A:Computer Spy Monitor Keylogger is a powerful spy Keylogger to monitor computer activities of the users secretly. It captures screenshots of entire desktop or active windows automatically at set intervals and logs all keystrokes. This PC Spy software monitors and records all latest Windows Live Messenger / Skype / MSN Messenger / ICQ / AOL Messenger / AIM / Yahoo! Messenger's chat conversations.
  Q: What can Computer Spy Monitor Keylogger do for you?
    A: This perfect PC Spy software lets you know exactly what others do on your PC while you are away just like a surveillance camera. It is an invisible spy tool for long-term children on-line monitoring or catching a cheating spouse. Also it is suit to general office computer monitoring. Such monitoring is so secretly that the user won't know its existence.
  Q: How do I order the produce online?
    A: Click the buy button directly on our website: www.mysuperspy.com/purchase.htm .
Then it will bring you to the RegNow registration service. Fill in simple information to order.
You will receive information electronically immediately after ordering!
  Q: What payment methods are accepted?
    A: Any major credit card, bank/wire transfer, PayPal, check or cash are accepted.
  Q: How long is the lead-time?
    A: After ordering the produce, you will receive information electronically immediately. And we will send the registration information to you within 24 hours.
  Q: How to get the updated versions after I purchase the program?
    A: When the newest version releases, you can download from our website directly to upgrade. It is free!
  Q: How to get the related technical support?
    A: If you get into trouble in installation, running or other problems, you can find the answers from FAQ of this produce according to your situation, or contact us directly with Email:support@lan-monitoring.com or support@mysupersoy.com.
  Q: Why should I register?
    A: Computer Spy Monitor Keylogger is demo software. You can download the trial version to test before you buy it, but the trial version have some functions limited Cit can only captures three fully pictures and logs 500 bytes typed. So if you are satisfied this program after try, please register.
  Q: How do I get my registration code
    A: If you offered your machine code when filled the order information, you will receive your registration code within one weekday. If not, we will ask for your machine code via email and then send back the registration as soon as possible.
  Q: Why do you need my machine code?
    A: The registration code is a calculation analyses based on machine code. This is to say your registration code is sole according to your PC.
  Q: What is my machine code? Where can I find it
   

A: Your machine code arises from the HD or Network Card information of your PC automatically. It can be found after you installed Computer Spy Monitor Keylogger (View below captured screen). You must offer correct machine code which arises from monitored PC; otherwise, it will affect your registration.

  Q: How to uninstall the trial version?
    A: You should execute the file "unins000.exe" in the software setup directory to uninstall the trial version of Computer Spy Monitor Keylogger. By default, the file is located at: C:\Program Files\Myss. Note: This trial version cant be activated by any registration code.
  Q: How to get a full version of Computer Spy Monitor Keylogger?
    A: After you order the program, you will receive information electronically immediately which includes the download address of full version of this computer monitoring.
  Q: Why doesnt my registration code work?
    A: All registration codes which we send according to your machine code do work. Please make sure that you enter every letter as you see it in the email with the registration code. And keep in mind that the registration code is case-sensitive and make sure that there are no spaces at the beginning or end of the registration. We suggest you select the registration code text in the e-mail window, copy to the clipboard and then paste to the program registration code box.
If it doesn't help for you, please contact us: support@mysuperspy.com
  Q: How do I check if the software is monitoring?
    A: Open "Windows Task Manager" (Press hotkey Ctrl+Alt+Delete) and check the "Processes" tab. If you find a process called "nvsvc16.exe" listed, this shows that Computer Spy Monitor Keylogger is monitoring your computer.
Note: Your system administrator may have implemented a local policy on your computer to disable Task Manager. In this scenario, you should contact the system administrator or your help desk if you need local process control or the ability to monitor the computer's performance.
  Q: Will it affect the computer speed when it runs?
    A: This computer spying software is a small but efficient application. It runs in a stealth mode in the background to minimize your computer resource space, so it hardly affects your computer or other applications performance.
  Q: I can not find Myss.exe, where is it?
    A: During installation, there is no file placed on the desktop or the Start Menu. You should find the .exe file in the directory which you set when you install the software at the beginning. By default, the file is located at: C:\Program Files\Myss.
  Q: Is Myss detectable by others using my PC?
    A: Myss has a variety of stealth features that make it virtually undetectable to others. Under normal circumstance, other user of your PC could not detect Myss is running on background.
  Q: How to stop monitoring?
    A: If you want to stop monitoring, just click hotkey (default is Alt+K) and then click "Exit" button.
  Q: How to restart monitoring after I stop monitoring?
    A: If you select the function of auto run with windows startup, the program will auto run with your computer startup next time; if you dont or you want to restart monitoring at once, you should find the file called "nvsvc16.exe" and then double click it to activate the program.
  Q: I register this program with one PC, but I want to monitor another PC, is that OK?
    A: This program doesn't support this action. Because your registration code is only suit for the machine code which is sole according to your computer HD or Network Card information. If you want to monitor another PC, you can register one again.
  Q: Why does the program only capture screens or log keystroke?
   

A: First check the setting parameter to insure you choose the two options: Take Screen Snapshot and Log Keystroke. Another reason is: if your computer space is less than 50M, the program will stop taking screen snapshot automatically, so you should cleanup your computer garbage often to reduce resource waste and keep enough space.


  Q: Is there any hotkey to make the software visible?
    A: Yes. Default hotkey is Alt+K. Off course, you can change it to any other keys.
  Q: What should I do when this program is locked up by anti-virus program or security protector
    A: First, you should ensure that you download the updated version of the program. This computer monitor program is tested and certified completely safe and clean of adware/spyware components by many industry-leading security solutions. But sometimes it can be found by some anti-virus programs or security protectors. So if your anti-virus program or security protector find it and give you warn or lock it up, you can reset and ask for not remove. If you cant resolve the problem as this, you can contact us via email!
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